From:                              route@monster.com

Sent:                               Sunday, May 01, 2016 7:47 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Dispatch Clerk

 

This resume has been forwarded to you at the request of Monster User xapeix03

Frances Anderson  Last updated:  10/21/14

Job Title:  no specified Company:  no specified Rating:  Not Rated Screening score:  no specified Status:  Resume Received Dallas, TX  75227 US Mobile: 2148814758    Home: 214-426-4118 andersonfrances43@yahoo.com Contact Preference:  Telephone Quick View Links: Resume Section Summary Section

 

RESUME
Resume Headline: Frances Anderson Resume 2.pdf Resume Value: ygwh65ewu7igsjra

 

Frances Anderson 10472 Woodleaf Dr. ◆ Dallas, Texas 75227 ◆ 214-881-4758 ◆ andersonfrances43@yahoo.com   Executive Summary   Efficient and detail-oriented specialist with a solid history of experience in overseeing and supporting staff and interpreting policies, procedures, rules and control procedures to optimize growth, ensure compliance and maximize efficiencies within the organization. ·   Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence. ·   Ability to handle confidential and sensitive information. ·   Effective communicator and highly skilled in conflict resolution. ·   Tremendous level of organizational and interpersonal skills. ·   Proactive and holistic approach to working with a diverse population of adults and youth. ·   Proven ability to handle multiple, competing priorities in an effective manner.        Special Skill

Dispatcher	November 2013 - June 2014
Big E Trucking CO.	Dallas, TX

·   Over seed all communications within specifically assigned territories.

·   Received or prepared work orders.

·   Prepared daily work and run schedules.

·   Relayed work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

·   Scheduled or dispatched workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

·   Monitored personnel or equipment locations and utilization to coordinate service and schedules.

·   Recorded and maintained files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

·   Determined types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.

·   Ordered supplies or equipment and issue them to personnel.

 

Office Assistant	January 2012 - March 2013
Cunnimgham Lindsey Co.	Lewisville, TX

·   Resolved customer complaints or answer customers' questions regarding policies and procedures.

·   Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

·   Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

·   Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.

·   Discussed job performance problems with employees to identify causes and issues and to work on resolving problems.

·   Trained or instructed employees in job duties or company policies or arrange for training to be provided.

 

Recruiting Consultant / CSR	February 2008 - October 2012
TransTech Merchant Group	Dallas, TX

·   Prepared management reports, analyzed information to keep management informed, and responded to issues.

·   Managed work according to legal requirements and provided support to all state regulations.

·   Compared data with source documents, and re-enter data in verification format to detect errors.

·   Maintained logs of activities and completed work.

·   Compiled, sorted and verified the accuracy of data before it is entered.

·   Developed and maintained the company's corporate image and identity, which includes the use of logos and signage.

 

 

Education & Training

Diploma

March 1999

 

Lincoln High School

Dallas, TX

 

Certificate - Certified Nurse Assistant

May 2008

 

Texas Career Institute

Dallas, TX

 

 

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